Terms and Conditions

These Terms and Conditions are designed to provide clarity and transparency in accordance with Schedule 2 to the Competition and Consumer Act 2010 of Australia and Parts 6 and 7 of the Competition and Consumer Regulations 2010. By engaging in transactions with InvestRE, you agree to abide by these terms.

1. Currency and Pricing

•  All transactions are processed in Australian Dollars (AUD).

•  Prices are inclusive of Goods and Services Tax (GST) where applicable.

•  Investment pricing is based on the valuation of properties and market conditions at the time of investment.

2. Payment Methods

•  We accept payments via credit/debit cards, bank transfers, and other secure payment gateways.

•  Payments are processed at the time of investment confirmation.

•  Payment plans may be available for certain investment options, subject to approval.

3. Order Confirmation

  •  Upon successful payment, you will receive an investment confirmation via email.

•  Please review the confirmation for accuracy and contact us promptly if there are discrepancies.

•  The confirmation email will include details of your investment, including property information and expected returns.

4. Pricing Errors

•  In the event of a pricing error, InvestRE reserves the right to cancel or refuse the investment order.

•  We will promptly notify you of any such errors and provide options for resolution, including the opportunity to proceed at the correct price or cancel the order.

5. Billing Disputes 

•  If you believe there is an error in your billing statement, please contact our customer service team within 30 days.

•  We will investigate and rectify any valid billing disputes in accordance with Australian consumer laws.

•  Disputes related to investment returns and performance will be handled separately as per our investment agreement.

6. Payment Security

•  Your payment information is securely processed, and industry-standard encryption is employed to protect your data.

•  We do not store your payment details on our servers.

7. Cancellations

•  Cancellations must be requested within 24 hours of placing an investment order.

•  Investment-specific cancellation policies may apply, as outlined in your investment agreement.

8. Late Payments

•  If payment is not received within the specified timeframe, InvestRE reserves the right to cancel the investment order.

•  Late payments may incur additional charges, and continued late payments may affect your investment returns.

9. Credit Card Chargebacks

•  Chargebacks initiated without prior communication may result in account suspension.

•  Contact our customer service team on admin@investre.org to address any concerns before initiating a chargeback to avoid unnecessary complications.

10. Payment Processing Partners

•  We engage reputable payment processing partners to ensure secure transactions.

•  Your payment details are not stored on our servers.

11. Changes to Billing Terms 

•  InvestRE reserves the right to modify these Billing Terms and Conditions at any time.

•  Changes will be effective immediately and communicated through our website and email notifications.

•  Continued use of our services after changes are communicated will constitute acceptance of the new terms.

12. Contact Us

For billing-related inquiries, please contact our customer service team:

•  Email: admin@investre.org

•  Phone: 1300 869 269

•  Address: Level 1, 93 George Street, Parramatta NSW 2150

Your Understanding Matters

At InvestRE, we are committed to providing a transparent and reliable investment experience. These Billing Terms and Conditions aim to align with Australian consumer laws and ensure fair and respectful transactions.

Thank you for choosing InvestRE. Your trust is valued, and we look forward to helping you achieve your investment goals while upholding the highest standards of integrity.